We’d Love to Hear From You!
Your questions, feedback, and custom ideas are important to us. There are a few easy ways to get in touch with our studio.
For General Inquiries & Support
If you have a question about an existing order, shipping, materials, or need help with a product, please reach out via email for the fastest response.
- Email Us: [orders@karatersen.com] or complete the form below.
- Response Time: We strive to respond to all general inquiries within 24-48 hours during regular business days (Monday – Friday).
Custom Orders & Special Projects
The layered wood signs you see in our shop are just the beginning! We love turning unique ideas into beautiful, tangible pieces of art.
Whether you’re looking for a special size, a unique design (like a specific animal or logo), or a large bulk order for an event, we are ready to collaborate.
How to Request a Custom Order:
- Email us at: [orders@karatersen.com] or complete the form below.
- Please Include:
- Size: The approximate dimensions you’re looking for (e.g., 18 inches round).
- Design Idea: A brief description, or any images/sketches you have.
- Quantity: Let us know if this is a single item or a bulk order.
- Deadline: If you have a date you need the order by.
What happens next? Once you submit this form, I will review your details and get back to you within 2 business dayswith a preliminary quote or a request for more information. A digital proof will be provided for your approval after the quote is accepted.
We are located in Airdrie, Alberta, Canada and ship anywhere within Canada.